Patient Access & Registration Specialist

Medical University of South Carolina; Charleston (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

The Medical University of South Carolina is hiring a patient registration professional in Charleston to greet patients and families, collect and verify demographics and insurance information, and schedule visits to optimize clinic flow.

You will handle co-pays and balances, support referrals, and maintain confidentiality while providing courteous service in a fast-paced healthcare setting.

Qualifications

• High school diploma or GED is required.
• At least 1 year of customer service experience.
• Ability to understand and apply financial procedures and regulations is preferred.
• Experience with hospital information systems or word processing is preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Education

High school diploma or equivalent (GED)

One year of customer service experience

Ability to interpret and apply financial procedures and regulations

Previous experience with hospital information systems or word processing

Job description

The Medical University of South Carolina is hiring a patient registration professional in Charleston to greet patients and families, collect and verify demographics and insurance information, and schedule visits to optimize clinic flow.

You will handle co-pays and balances, support referrals, and maintain confidentiality while providing courteous service in a fast-paced healthcare setting.