Evening Patient Access Specialist – Billing & Registration

MUSC Health; Charleston (SC); On-site; USD 21,000 - 29,000; Full time

Job summary

Medical University of South Carolina seeks a Patient Access Associate to verify and prepare patient accounts for inpatient and outpatient billing, maximizing payment for services. You will handle insurance verification, payment arrangements, and assist with funding options while delivering high-level customer service.

Responsibilities include collecting demographics and insurance info, securing IDs, posting payments, and coordinating with other departments to resolve revenue cycle issues.

Qualifications

• Excellent customer service and strong communication skills.
• Ability to verify demographics and insurance information accurately.
• Familiarity with insurance plans and benefits; proficient data entry.

Responsibilities

• Enter and update demographic and insurance data for all patients.
• Verify insurance and coordinate benefits; obtain authorizations as needed.
• Explain prepayment requirements and assist with payment arrangements.
• Post and reconcile payments; balance cash and forms at shift end.
• Assist in routing patients to funding sources and support revenue cycle processes.

Skills

Customer service

Insurance knowledge

Microsoft Office

Typing 35–40 wpm

Multitasking

Communication

Weekend shifts

Data entry

Education

Associate degree or high school diploma

Patient Access Certification

2 years customer service experience

Tools

Microsoft Office

Job description

Medical University of South Carolina seeks a Patient Access Associate to verify and prepare patient accounts for inpatient and outpatient billing, maximizing payment for services. You will handle insurance verification, payment arrangements, and assist with funding options while delivering high-level customer service.

Responsibilities include collecting demographics and insurance info, securing IDs, posting payments, and coordinating with other departments to resolve revenue cycle issues.