Patient Access Specialist: Scheduling & Benefits

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Edmond (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Mercy in Edmond, OK is seeking a Patient Access Representative to be the first point of contact for patients, representing Mercy with exceptional service and compassion.

You will facilitate all aspects of patient access, including scheduling, registration, benefit verification, pre-certification and financial clearance, while ensuring accurate data in the patient record. Strong organization and knowledge of insurance processes are essential.

Qualifications

• Effective oral and written communication required.
• Positive relationships with patients, physicians, staff and insurers.
• Strong organizational skills; high level of accuracy.

Responsibilities

• Facilitate patient entrance, including scheduling, registration, and pre-certification.
• Verify benefits and obtain financial clearance prior to visits.
• Ensure accurate patient data in the system.
• Maintain knowledge of insurance carriers and guidelines.

Skills

Communication skills

Telephone etiquette

Customer service

Attention to detail

Education

High School diploma

Some college

Job description

Mercy in Edmond, OK is seeking a Patient Access Representative to be the first point of contact for patients, representing Mercy with exceptional service and compassion.

You will facilitate all aspects of patient access, including scheduling, registration, benefit verification, pre-certification and financial clearance, while ensuring accurate data in the patient record. Strong organization and knowledge of insurance processes are essential.