Patient Access Specialist: Registration & Verifications

Providence Health & Services; Santa Rosa (CA); On-site; USD 37,000 - 50,000; Full time

Job summary

Providence Santa Rosa Memorial Hospital is seeking an Associate Patient Services Specialist in the Patient Access Unit in Santa Rosa, CA. This full-time role involves 8-hour day shifts and focuses on accurate patient registration and courteous service.

Responsibilities include collecting demographics, verifying insurance, obtaining authorizations, and collecting patient liability, while delivering professional, respectful care aligned with Providence's mission.

Qualifications

• 1 year of experience in a healthcare or customer service setting.
• Experience utilizing medical terminology in job setting.
• Coursework/Training and some college or certificate courses.
• Experience in hospital registration or healthcare setting.

Responsibilities

• Register patients and collect accurate demographic information.
• Verify insurance benefits and eligibility.
• Obtain authorization/precertification for services provided.
• Collect patient liability prior to or at time of service.
• Greet and serve patients in a professional, friendly manner.

Skills

Customer service

Education

Some college or certificate courses

Tools

Meditech/A4 system

Job description

Providence Santa Rosa Memorial Hospital is seeking an Associate Patient Services Specialist in the Patient Access Unit in Santa Rosa, CA. This full-time role involves 8-hour day shifts and focuses on accurate patient registration and courteous service.

Responsibilities include collecting demographics, verifying insurance, obtaining authorizations, and collecting patient liability, while delivering professional, respectful care aligned with Providence's mission.