Patient Access Supervisor — Day Shift Leader

Providence Health Plan Group; Santa Rosa, Northern (CA, KY); Hybrid; USD 46,000 - 70,000; Full time

Job summary

Providence Santa Rosa Memorial Hospital is seeking a Nurse Supervisor of Patient Access to oversee admission and registration processes at Santa Rosa Memorial Hospital. This full-time, day-shift role focuses on staffing, scheduling, and ensuring accurate patient information and prior authorization workflows.

The supervisor will guide staff across patient access and PBX policies, monitor productivity, and support financial counseling activities to optimize patient flow and satisfaction.

Qualifications

• Supervisory or leadership experience in a healthcare setting is preferred.
• Experience with admissions, bed reservations, and registration processes is expected.
• Understanding of prior authorization, insurance verification and financial counseling is beneficial.

Responsibilities

• Supervise and coordinate the Patient Access Department functions, including staffing and scheduling.
• Ensure accurate and timely admissions and registrations for patients.
• Oversee prior authorization, insurance verification and financial counseling activities.

Skills

Supervisory skills

Healthcare admissions

Policy development

Education

Business coursework

Medical terminology coursework

Job description

Providence Santa Rosa Memorial Hospital is seeking a Nurse Supervisor of Patient Access to oversee admission and registration processes at Santa Rosa Memorial Hospital. This full-time, day-shift role focuses on staffing, scheduling, and ensuring accurate patient information and prior authorization workflows.

The supervisor will guide staff across patient access and PBX policies, monitor productivity, and support financial counseling activities to optimize patient flow and satisfaction.