Patient Access Specialist: Registration & Insurance

Barton Health; South Lake Tahoe (CA); Hybrid; USD 34,000 - 50,000; Full time

Job summary

Barton Health in South Lake Tahoe, CA is seeking a full-time Patient Access Representative to register patients, verify insurance, collect payments, and answer inquiries in a fast-paced hospital setting.

This on-site role emphasizes exceptional customer service, accurate data entry in Epic, and adherence to patient safety and privacy standards. Strong communication and computer skills are essential for success.

Qualifications

• High school diploma or GED preferred.
• Minimum of one year of customer service experience.
• Strong computer and typing skills and professional phone etiquette.
• Must communicate effectively in English; bilingual abilities preferred.

Responsibilities

• Register patients by collecting accurate demographic and insurance information.
• Verify insurance coverage and explain hospital policies.
• Obtain consents and collect point of service or outstanding payments.
• Answer routine patient inquiries with exceptional service.
• Enter patient data accurately in Epic and other systems.
• Coordinate timely check-in for surgery and GI patients.

Skills

Customer service

Computer skills

Typing skills

Phone etiquette

English communication

Bilingual preferred

Education

High school diploma or GED

Tools

Epic

AhiQa

Job description

Barton Health in South Lake Tahoe, CA is seeking a full-time Patient Access Representative to register patients, verify insurance, collect payments, and answer inquiries in a fast-paced hospital setting.

This on-site role emphasizes exceptional customer service, accurate data entry in Epic, and adherence to patient safety and privacy standards. Strong communication and computer skills are essential for success.