Patient Access & Registration Specialist I (Day Shift)

Carson Tahoe Health; Carson City (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Carson Tahoe Health in Carson City is seeking a Patient Registration Clerk to ensure accurate collection of patient demographics, insurance details, and payment responsibilities at the point of access. You will handle copays, verify authorizations, and maintain complete documentation in the ADT system.

The role requires strong communication skills, a minimum of one year in customer service, and knowledge of medical terminology.

Qualifications

• Minimum one year of direct customer service experience.
• Strong verbal and written communication and interpersonal skills.
• Educational background includes standard diploma; knowledge of medical terminology is preferred.

Responsibilities

• Ensure accuracy of patient demographics and insurance information with high precision.
• Collect copays/deductibles at point of service and document transactions.
• Verify current authorizations for scheduled patients and escalate if missing.
• Ensure all required forms are signed and patient data entered into the ADT system.
• Provide excellent customer service and assist in non-medical services as needed.
• Support in downtime procedures and operate hospital IT systems efficiently.
• Mentor new staff and participate in performance improvement initiatives.

Skills

Customer service

Communication skills

Education

High school diploma

Medical terminology knowledge

Tools

ADT system

Hospital IT systems

Job description

Carson Tahoe Health in Carson City is seeking a Patient Registration Clerk to ensure accurate collection of patient demographics, insurance details, and payment responsibilities at the point of access. You will handle copays, verify authorizations, and maintain complete documentation in the ADT system.

The role requires strong communication skills, a minimum of one year in customer service, and knowledge of medical terminology.