Patient Access Specialist - Registration & Insurance

Conifer Health Solutions

Memphis (TN)

On-site

USD 30,000 - 38,000

Full time

2 days ago

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Job summary

Conifer Health Solutions in Memphis is seeking an entry-level Patient Access Specialist to join the team at St. Francis Hospital. You will greet patients, register at service, and explain forms while protecting PHI.

The role requires strong customer service, accurate data entry, and the ability to navigate scheduling and insurance verification processes in a fast-paced hospital environment. This position emphasizes compliance, patient education about financial responsibilities, and coordination

Qualifications

High School Diploma or GED required.
0–1 year in a Customer Service role.
0–1 year administrative experience in medical facility, health insurance, or related area preferred
Some college coursework is preferred

Responsibilities

Greet patients, complete full registration at date of service, explain and secure legal forms, scan PHI, and assist with scheduling as needed.
Educate patients about financial liabilities and use compliant collection techniques; perform cash reconciliation and secure payment entries.
Verify insurance, benefits, coverage and eligibility; obtain authorizations and inpatient notification; assist with post-discharge care scheduling as needed