Patient Access Specialist: Registration & Financial Support

Brown-University-Health-1; Fall River (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Brown University Health in Fall River, MA is seeking a per diem Patient Access/Registration support role. You will greet patients, collect demographic and financial data, and document information in hospital systems to ensure accurate identification and timely payments.

The position emphasizes excellent customer service and adherence to SOPs and regulatory requirements. Core responsibilities include educating patients on financial responsibilities, assisting with installment plans, and

Qualifications

• High School Diploma or equivalent required.
• Medical Terminology or Medical Assistant coursework preferred.
• Associate degree or equivalent preferred.

Responsibilities

• Greets and escorts patients and verifies demographic/insurance info.
• Documents all data accurately in hospital systems.
• Uses SOPs and tools, supports patient access workflows.
• Explains financial responsibilities and collects payments when needed.
• Assists with installment plans and HIPAA/regulatory requirements.
• Ensures smooth patient flow and excellent customer service.
• Collaborates with patient access and other departments.

Skills

Customer service

Communication skills

Team player

Aptitude with patient access tools

Microsoft Office

Medical Terminology

Education

High School Diploma or equivalent

Medical Assistant coursework or terminology course

Associate degree or equivalent preferred

Tools

Microsoft Office

Job description

Brown University Health in Fall River, MA is seeking a per diem Patient Access/Registration support role. You will greet patients, collect demographic and financial data, and document information in hospital systems to ensure accurate identification and timely payments.

The position emphasizes excellent customer service and adherence to SOPs and regulatory requirements. Core responsibilities include educating patients on financial responsibilities, assisting with installment plans, and