Patient Access Specialist: Registration & Billing Support

ScionHealth; Columbus (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

ScionHealth is seeking a Patient Access Registrar to coordinate patient registration, insurance verification, and financial clearance in an acute care hospital setting. You will collect patient information, verify eligibility, secure pre-certifications, and communicate billing details with strong customer service.

The role requires handling multiple tasks in a fast-paced environment, maintaining HIPAA compliance, and documenting interactions in EMR systems.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy in data entry.
• Basic knowledge of insurance verification and medical terminology.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office and electronic medical record systems.
• Ability to maintain a professional demeanor under stressful situations.

Responsibilities

• Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial information.
• Verify insurance eligibility, benefits, and authorization requirements for scheduled services.
• Provide patients with information on financial obligations, including co-pays, deductibles, and payment options.
• Collect and document payments, issue receipts, and balance cash drawers daily.
• Communicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointments.
• Distribute and explain forms, documents, and educational materials to patients and family members.
• Respond to patient inquiries regarding registration, insurance, and billing processes.
• Document all patient interactions and update electronic medical records as required.
• Assist with rescheduling and managing patient appointments as needed.

Skills

Customer service

Data entry

Insurance verification

EMR systems

HIPAA compliance

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

ScionHealth is seeking a Patient Access Registrar to coordinate patient registration, insurance verification, and financial clearance in an acute care hospital setting. You will collect patient information, verify eligibility, secure pre-certifications, and communicate billing details with strong customer service.

The role requires handling multiple tasks in a fast-paced environment, maintaining HIPAA compliance, and documenting interactions in EMR systems.