Patient Access Specialist — Part-Time, Weekend Shifts

Mercy; Cape Girardeau (MO); On-site; USD 21,000 - 26,000; Part time

Job summary

The Mercy in Missouri seeks a Patient Access Representative to be the initial contact for patients, delivering compassionate, accurate service and ensuring data is captured correctly.

This part-time role supports scheduling, registration, benefit verification, pre-certification and financial clearance, with responsibilities extending to maintaining up-to-date patient information and knowledge of insurance guidelines.

Qualifications

• 1–3 years clerical experience and customer service experience preferred.
• High School diploma required; some college helpful.
• Experience with medical terminology and insurance plans preferred.

Responsibilities

• First point of contact for patients with Mercy, delivering compassionate customer service.
• Facilitate scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection.
• Ensure the most accurate patient data is obtained and populated into the patient record.

Skills

Communication skills

Attention to detail

Customer service

Organization

Education

High school diploma

Some college

Tools

10-key calculator

Computer systems

Job description

The Mercy in Missouri seeks a Patient Access Representative to be the initial contact for patients, delivering compassionate, accurate service and ensuring data is captured correctly.

This part-time role supports scheduling, registration, benefit verification, pre-certification and financial clearance, with responsibilities extending to maintaining up-to-date patient information and knowledge of insurance guidelines.