Patient Access Specialist - Part-Time - Nampa 1st

Terry Reilly Health Services; Nampa (ID); Hybrid; USD 22.000 - 29.000; Vollzeit

Zusammenfassung

Terry Reilly Health Services in Nampa, ID, is seeking a Patient Access Specialist to greet, direct, and assist patients and visitors with professionalism. You will schedule and register patients, determine eligibility, and explain payment policies while maintaining a welcoming waiting area.

The team emphasizes work-life balance and integrated care across medical, dental, and behavioral health services, with starting pay DOE at $18.28 per hour.

Qualifikationen

• Ability to provide strong customer service to a complex patient population.
• Excellent verbal and written communication skills.
• Ability to navigate EHR, Microsoft Office, scanner, calculator, and multi-line phone systems.

Aufgaben

• Greet, direct, and assist patients and visitors professionally throughout their visit.
• Schedule and register patients, collecting required data accurately.
• Determine eligibility for services and counsel patients on payment policies.
• Manage the waiting area to maintain a comfortable, informative environment.

Kenntnisse

Customer service

Verbal communication

Written communication

Tools

EHR

Microsoft Office

Scanner

Calculator

Multi-line phone system

Jobbeschreibung

At Terry Reilly we believe we are successful when we have a healthy, thriving community. This is accomplished as a result of our mission-driven and talented team.

We provide integrated care throughout the Treasure Valley with our medical, dental and behavioral health services - allowing our employees the unique ability to experience several disciplines of health care. It is important to us that our staff is given a healthy work-life balance.

Starting Pay DOE: $18.28

GENERAL RESPONSIBILITIES

This position is responsible for greeting, directing, and assisting patients and visitors in a professional, courteous, and efficient manner and throughout their visit. Scheduling and registering patients, including the accurate collection of required data. Staff will also determine eligibility for services, and counsel patients regarding payment policies, monitoring and collection of monies due. The Patient Access Specialist is also responsible for the overall management of the waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area.

MINIMUM QUALIFICATIONS:

1. Ability to provide strong customer service to a complex patient population.
2. Good verbal and written communication skills.
3. Ability to navigate multiple computer software programs including EHR, Microsoft Office products, scanner, calculator, and multi-line telephone.

PREFERRED QUALIFICATIONS:

1. Experience as a receptionist in a medical, dental, or social services setting.
2. Working knowledge of Microsoft Word and Excel.
3. Basic bookkeeping skills, including cash handling, posting charges, and deposits
4. Bilingual abilities (English/Spanish).

Terry Reilly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.