Patient Access Specialist - Meridian

Terry Reilly Health Services; Meridian (ID); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Terry Reilly Health Services, located in Meridian, Idaho, seeks a Patient Access Specialist to greet and assist patients, schedule and register visits, determine eligibility, and counsel on payment policies. The role focuses on maintaining a welcoming waiting area and accurate data collection to support integrated care services.

Starting pay is $18.28 hourly DOE, with a commitment to work-life balance and community health impact.

Qualifikationen

• Provide strong customer service to a diverse patient population.
• Good verbal and written communication skills.
• Navigate multiple software programs including EHR and Microsoft Office.

Aufgaben

• Greet, direct, and assist patients and visitors professionally and efficiently.
• Schedule and register patients with accurate data collection.
• Determine eligibility for services and counsel on payment policies.
• Manage waiting room atmosphere and inform patients about wait times.

Kenntnisse

Customer service

Verbal/written communication

EHR software

Tools

EHR software

Microsoft Office

Scanner

Multi-line telephone

Jobbeschreibung

At Terry Reilly we believe we are successful when we have a healthy, thriving community. This is accomplished as a result of our mission-driven and talented team.

We provide integrated care throughout the Treasure Valley with our medical, dental and behavioral health services - allowing our employees the unique ability to experience several disciplines of health care. It is important to us that our staff is given a healthy work-life balance.

Starting Pay DOE: $18.28

GENERAL RESPONSIBILITIES

This position is responsible for greeting, directing, and assisting patients and visitors in a professional, courteous, and efficient manner and throughout their visit. Scheduling and registering patients, including the accurate collection of required data. Staff will also determine eligibility for services, and counsel patients regarding payment policies, monitoring and collection of monies due. The Patient Access Specialist is also responsible for the overall management of the waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area.

MINIMUM QUALIFICATIONS:

1. Ability to provide strong customer service to a complex patient population.


2. Good verbal and written communication skills.


3. Ability to navigate multiple computer software programs including EHR, Microsoft Office products, scanner, calculator, and multi-line telephone.

PREFERRED QUALIFICATIONS:

1. Experience as a receptionist in a medical, dental, or social services setting.


2. Working knowledge of Microsoft Word and Excel.


3. Basic bookkeeping skills, including cash handling, posting charges, and deposits


4. Bilingual abilities (English/Spanish).

Terry Reilly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.