Patient Access Specialist (Part-Time, Day Shift)

Henry Ford Health System; Warren (MI); On-site; USD 21,000 - 28,000; Part time

Job summary

Henry Ford Health System seeks a Part-Time Patient Registration Representative in Warren, MI, to support patient access at the hospital. This role handles reception, pre-registration, insurance verification, and cash collection, serving as the first point of contact with patients and visitors.

Responsibilities include new patient registration, updating records, and addressing inquiries with professionalism.

Qualifications

• High school diploma or GED required.
• One year of experience in patient admitting/registration or insurance eligibility preferred.
• EPIC training/experience preferred.

Responsibilities

• Manage patient reception, check-ins, pre-registration, and insurance eligibility confirmation.
• Handle cash collections and updating patient records with professionalism and accuracy.
• Address inquiries from patients and visitors, ensuring compassionate service.

Skills

Customer service

Communication

Telephone etiquette

Microsoft Office

Education

High school diploma or GED

Tools

EPIC training

Insurance payor systems

ICD-10 terminology

Job description

Henry Ford Health System seeks a Part-Time Patient Registration Representative in Warren, MI, to support patient access at the hospital. This role handles reception, pre-registration, insurance verification, and cash collection, serving as the first point of contact with patients and visitors.

Responsibilities include new patient registration, updating records, and addressing inquiries with professionalism.