Patient Access Specialist – Part-Time

Virtua; Marlton (NJ); On-site; USD 26,811,000 - 37,264,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA

401(k)

Paid time off

Paid sick leave

Disability insurance

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health in Marlton, NJ is seeking a part-time Registrar to gather and enter patient demographic information, verify benefits and obtain authorizations, and collect co-pays while delivering excellent customer service.

Responsibilities include collecting insurance cards, processing paperwork, assisting with scheduling, and directing patients through the registration process. Must have high school diploma; Epic system experience preferred.

Qualifications

• 1 year customer service in a professional setting preferred.
• Positive demeanor with strong verbal and written communication skills.
• Ability to handle potentially stressful situations and multiple tasks.
• Basic typing, computer and/or word processing skills.

Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Skills

Customer service

Verbal communication

Written communication

Stress management

Multitasking

Typing

Education

High School diploma

Tools

Epic system

Job description

Virtua Health in Marlton, NJ is seeking a part-time Registrar to gather and enter patient demographic information, verify benefits and obtain authorizations, and collect co-pays while delivering excellent customer service.

Responsibilities include collecting insurance cards, processing paperwork, assisting with scheduling, and directing patients through the registration process. Must have high school diploma; Epic system experience preferred.