Patient Access Specialist - Part Time

Ensemble Health Partners; King of Prussia (Montgomery County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Patient Access Specialist, where your role will be pivotal in ensuring a seamless patient experience. This entry-level position offers a chance to grow within a supportive environment while delivering exceptional customer service. You'll be responsible for critical tasks such as admitting patients, processing insurance information, and ensuring compliance with healthcare regulations. With competitive pay and opportunities for professional development, this role is perfect for those looking to make a meaningful impact in healthcare. Embrace the chance to be part of a team that values innovation and excellence!

Benefits

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Qualifications

• 1+ years of customer service experience preferred.
• High School Diploma/GED required.

Responsibilities

• Perform admitting duties for all patients admitted for services.
• Assign accurate MRNs and complete medical necessity checks.
• Pre-register patient accounts and collect insurance information.

Skills

Customer Service

Communication

Attention to Detail

Education

High School Diploma/GED

Job description

Patient Access Specialist - Part Time

Patient Access Specialist - Part Time

Apply locations: King of Prussia, PA Tower - Phoenixville Hospital | Time type: Part time | Posted on: Posted 30+ Days Ago | Job requisition id: R029850

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

1. Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
2. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
3. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position pays between $16.50 - $17.65/Hour depending on experience

***This position is an onsite role, and candidates must be able to work on-site at Tower - Phoenixville Hospital in Phoenixville, PA***

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:

• Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
• Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
• Adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
• Responsible for point of service goals as assigned.
• Use quality auditing and reporting systems to ensure accounts are corrected, including audits and data reporting to leadership.
• Pre-register patient accounts prior to visits, including inbound/outbound calls to obtain demographic, insurance, and financial information, and collect point of service payments and past due balances.
• Explain general consent forms, obtain signatures, and distribute patient education documents.
• Review insurance eligibility responses, select appropriate plan codes, and enter benefit data to support POS and billing processes.
• Screen medical necessity using ABN software, inform Medicare patients of non-payment possibilities, and distribute relevant forms and pamphlets.

Experience We Love:

• 1+ years of customer service experience

Minimum Education:

• High School Diploma/GED required

Certifications:

• CRCR required within 9 months of hire (company paid)

Join an award-winning company:

• Multiple industry awards including “Best in KLAS” 2020-2022, 2024-2025, and others listed.

We believe in empowering people with tools and resources, including:

• Benefits: Comprehensive package supporting health, emotional, and financial well-being.
• Culture: Collaborative, growth-oriented, innovative environment.
• Growth: Professional development, certifications, tuition reimbursement.
• Recognition: Incentive programs for outstanding performance.

Ensemble Health Partners is an equal opportunity employer and provides accommodations for individuals with disabilities. For accommodations, contact [e-mail].