Patient Access Representative

Community Health Center of Cape Cod, Inc.; Falmouth, Northern (MA, KY); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Community Health Center of Cape Cod, Inc. is seeking a Patient Access Rep I to register patients, verify insurance, collect co-pays, reconcile payments, and help schedule appointments. This on-site role requires strong communication, attention to detail, and computer literacy, with potential bilingual advantages.

The position involves float between Falmouth and North Falmouth offices, and prior outpatient experience is preferred.

Qualifications

• 2+ years of experience in outpatient setting preferred.
• Familiar with insurance verification process.
• Strong communication skills and attention to detail.
• Computer literacy required.
• Bilingual skills a plus.

Responsibilities

• Verify demographic and insurance information to register patients.
• Collect co-pays, reconcile payments, and assist with scheduling.
• Provide superior customer service to ensure smooth patient flow and satisfaction.

Job description

# Patient Access Rep ICHC Falmouth - FALMOUTH, MA 02540## OverviewSalary Range$21.00 - $23.00## DescriptionResponsibilities include:Verifying accurate demographic and insurance information to register and welcome new and existing patients.Collecting co-pays, reconcile payments and assist with scheduling appointments.Providing superior customer service to ensure flow of services and patient satisfaction.## QualificationsThis is an on-site position with float between Falmouth and North Falmouth offices.Ideal candidate will have 2 years+ working in an outpatient setting and be familiar with the insurance verification process.Strong communication skills, attention to detail as well as demonstrated computer literacy required.Bi-lingual skills a plus!