Patient Access & Registration Specialist

Cape Cod Healthcare Inc; Falmouth (MA); On-site; USD 26,000 - 44,000; Full time

Job summary

Cape Cod Healthcare in Massachusetts seeks a Patient Registration Clerk to obtain accurate patient information, enter data into our HIS, verify payer details and ensure timely, compliant billing. You will interview patients or representatives, coordinate with Medical Records, Nursing, Care/Case Management and other departments to support accurate admissions and efficient billing.

The role requires English proficiency, 25 WPM typing, solid computer skills, and the ability to work independently

Qualifications

• Ability to read, write and communicate in English at high school level.
• Type at the rate of 25 WPM as demonstrated by a timed test.
• Computer skills to perform the job functions in a satisfactory, accurate and productive manner.
• Successful passage of a Medical Terminology course within the last five years or successful passage of Medical Terminology challenge exam.
• Ability to work independently and under pressure.

Responsibilities

• Interview patient or representative to collect required information for registration in the HIS.
• Coordinate and communicate accurate registration activities with Medical Records, Nursing, Care/Case Management and others.
• Initiate and maintain organized files related to orders, payer authorizations and scheduling.
• Contact patients, employers and insurers to obtain insurance and verify benefits.
• Verify benefits and obtain referrals/authorizations for maximum reimbursement.
• Maintain knowledge of policies and procedures to maximize hospital reimbursement.
• Process admissions, discharges and transfers per department procedures.
• Explain and process payments from patients including estimates, co-pays and deductibles.
• Provide information on Health Care Proxy and important Medicare forms; refer to Financial Counselor as needed.
• Consistently provide service excellence to patients and coworkers.
• Check in and/or transcribe orders in HIS; may schedule patient visits.
• Perform other duties as assigned by management.

Skills

English literacy

Typing 25 WPM

Computer skills

Independent worker

Education

High school diploma or equivalent

Job description

Cape Cod Healthcare in Massachusetts seeks a Patient Registration Clerk to obtain accurate patient information, enter data into our HIS, verify payer details and ensure timely, compliant billing. You will interview patients or representatives, coordinate with Medical Records, Nursing, Care/Case Management and other departments to support accurate admissions and efficient billing.

The role requires English proficiency, 25 WPM typing, solid computer skills, and the ability to work independently