Patient Access & Registration Specialist

Arizona Small Business Association - ASBA; Phoenix (AZ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid training

Medical, dental, vision, life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

UnitedHealth Group is hiring a Patient Access Representative in Phoenix, AZ to provide friendly, patient-centered front desk and clerical support. The role includes registration, data entry, insurance verification, and coordinating referrals and appointments. Training is provided, with a standard 8:30am–5:00pm schedule, on-site at 350 W.

Thomas Rd. Eligible external candidates may receive a $2,000 sign-on bonus.

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service experience in a hospital, office, or call center setting.
• Ability to work 100% onsite at 350 W. Thomas Rd, Phoenix, AZ.
• Schedule: 8:30am–5:00pm, Monday–Friday.
• Must be 18 years of age or older.

Responsibilities

• Greet and check in patients, collect demographics and insurance information.
• Verify insurance eligibility/benefits and gather necessary data.
• Process referrals, pre-certifications, pre-authorizations as required.
• Collect co-pays and discuss patient financial obligations.
• Identify and collect outstanding balances from prior visits.
• Schedule appointments and coordinate with provider offices.

Skills

Communication skills

Interpersonal skills

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is hiring a Patient Access Representative in Phoenix, AZ to provide friendly, patient-centered front desk and clerical support. The role includes registration, data entry, insurance verification, and coordinating referrals and appointments. Training is provided, with a standard 8:30am–5:00pm schedule, on-site at 350 W.

Thomas Rd. Eligible external candidates may receive a $2,000 sign-on bonus.