Patient Care & Registration Specialist — Sign-On Bonus

Optum; Glendale (CA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus for external applicants

Job summary

Optum in Glendale, CA is hiring an Admitting Clerk to ensure accurate patient registration, eligibility reviews, and compliant documentation in the ADT system. The role requires on-site work in the Admitting Department at 1420 S Central Ave and a Monday–Friday 8 AM–5 PM schedule.

You will handle demographic data, manage patient signatures, verify insurance, and coordinate with payer communications while adhering to HIPAA and EMTALA requirements.

Qualifications

• High School diploma/GED.
• 3+ years of experience in hospital Patient Registration or related role.
• 3+ years of experience with insurance - Medicare Medi-Cal, and Commercial.
• 1+ years of experience in requesting and processing financial payments.
• 1+ years of experience in medical terminology.
• Advanced level of computer proficiency.
• On-site at 1420 S Central Ave., Glendale CA 91204.

Responsibilities

• Maintains up-to-date knowledge of registration requirements for all areas (Main Admitting, OP Registration, ED Registration, Maternity, Rehabilitation).
• Ensures complete, accurate and timely entry of demographic information into the ADT system.
• Properly identifies the patient to ensure MRN uniqueness.
• Review assigned accounts for accuracy and required documentation.
• Meet CMS billing requirements for MSP, Important Message from Medicare, EMTALA-related tasks.
• Enter data into ADT with emphasis on demographic and financial information for reimbursement.
• Verify information with patient at registration and correct errors.
• Obtain patient/guarantor signatures on required forms.
• Ensure all documents are scanned into the appropriate system(s).
• Provide patient hand-outs (Rights and Responsibilities, HIPAA, Advance Directive).
• Follow downtime procedures during ADT outages and correctly enter data when live.
• Follow EMTALA-compliant registration steps for ED and Labor/Delivery areas.
• Assess self-pay patients for presumptive eligibility when appropriate.
• Assist admissions, transfers, and discharges as needed.
• Support bed management by updating IT systems for Admits/Transfers/Discharges.

Skills

Customer service

Data entry

Attention to detail

Communication

Teamwork

Education

High School diploma or GED

Tools

ADT system

Cerner

MS4

Job description

Optum in Glendale, CA is hiring an Admitting Clerk to ensure accurate patient registration, eligibility reviews, and compliant documentation in the ADT system. The role requires on-site work in the Admitting Department at 1420 S Central Ave and a Monday–Friday 8 AM–5 PM schedule.

You will handle demographic data, manage patient signatures, verify insurance, and coordinate with payer communications while adhering to HIPAA and EMTALA requirements.