Patient Access Specialist (Onsite) – Growth & Certifications

Ensemble Health Partners; O'Fallon (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Paid certifications

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners in O'Fallon, IL is seeking a Patient Access Specialist for an on-site role at HSHS - St. Elizabeth's Hospital. You will perform admitting duties, assign MRNs, verify insurance, collect demographics, and guide patients through the enrollment and payment processes.

The role emphasizes accurate data entry, POS collections, and patient education. We value curiosity, teamwork, and the ability to use AI-enabled tools to improve patient and client experiences.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and open to AI-enabled process improvements.
• CRCR certification required within 9 months of hire (company paid).

Responsibilities

• Perform admitting duties and assign MRNs.
• Verify insurance and collect demographics.
• Process patient information and POS collections; guide payments.
• Explain consent forms and provide patient education documents.

Skills

Customer service

Curiosity

AI awareness

Education

High School Diploma or GED

CRCR certification within 9 months

Job description

Ensemble Health Partners in O'Fallon, IL is seeking a Patient Access Specialist for an on-site role at HSHS - St. Elizabeth's Hospital. You will perform admitting duties, assign MRNs, verify insurance, collect demographics, and guide patients through the enrollment and payment processes.

The role emphasizes accurate data entry, POS collections, and patient education. We value curiosity, teamwork, and the ability to use AI-enabled tools to improve patient and client experiences.