Patient Access Specialist - On-Site, Fast-Paced

Sky-Lakes-Medical-Center; Klamath Falls (OR); On-site; USD 24,000 - 36,000; Part time

Job summary

Sky Lakes Medical Center in Oregon is seeking a Patient Access Representative for supplemental, varying shifts. The role handles reception, insurance verification, and data entry to support patient flow and billing.

Ideal candidates have medical or clerical experience, fast typing, accuracy, and strong communication with patients and colleagues. The on-site position offers part-time hours with diverse shifts and the opportunity to contribute to a patient-centered team.

Qualifications

• Required: Medical or clerical experience; 50 wpm keyboarding; excellent spelling, math, problem solving; Filing skills; telephone skills; data entry; Ability to work independently and with coworkers as well as communicate effectively with patients and professionals; and Ability to prioritize, organize, and attend to detail.
• Preferred: Medical terminology, and limited ICD-9 coding knowledge.

Responsibilities

• Performs department patient and visitor reception, and directs patient to the appropriate location.
• Obtains and verifies insurance and billing information. Able to accurately process information for all insurance types as well as have the ability to obtain the necessary information for insurance types that are not familiar.
• Audits charts daily for completeness and accuracy. Completes follow-ups within the designated time required. Forwards follow-ups that need to be completed before next scheduled shift to the appropriate person.
• Prepares identification bracelet as well as paperwork used during patient care in a timely manner.
• Maintains >95% accuracy.
• Able to look up non-scheduled patient exams in the data base.
• Contacts appropriate people when office equipment repair is needed.
• Maintains close working relationship with ancillary clinical departments and physician’s offices.
• Attends meetings and supports the future directions of the division and aides in communicating improvements through direct contact with supervisor.
• Trains and orients new department clerical staff.
• Communicates effectively, both in person and on the telephone and is able to work and interact with a variety of personality types.
• Handles stress and pressure and has the ability to make decisions.
• Understands, supports, and complies with the philosophy, policies, and procedures of Sky Lakes Medical Center.
• Maintains competency in all position responsibilities.
• Demonstrates competence in relation to the defined mission, vision, values, and strategic plan of the organization. This will be apparent by ongoing completion of any or all of the following: proficiency testing, skill demonstration, practice of core standards for service excellence, and documentation review.
• While performing job tasks, demonstrates awareness of age specific practices of the customer(s).
• While performing job tasks, demonstrates awareness of cultural and spiritual practices of the customer(s).
• While performing job tasks, demonstrates awareness of the functional status and physical needs of our customer(s).

Skills

Medical or clerical experience

50 wpm keyboarding

Accurate spelling and math

Data entry

Telephone skills

Filing skills

Effective communication with patients

Job description

Sky Lakes Medical Center in Oregon is seeking a Patient Access Representative for supplemental, varying shifts. The role handles reception, insurance verification, and data entry to support patient flow and billing.

Ideal candidates have medical or clerical experience, fast typing, accuracy, and strong communication with patients and colleagues. The on-site position offers part-time hours with diverse shifts and the opportunity to contribute to a patient-centered team.