Patient Access Specialist - On-site Bangor, ME

Ensemble Health Partners; Bangor (ME); On-site; USD 51,577,000 - 54,928,000; Full time

Job summary

Ensemble Health Partners in Bangor, ME is seeking a Patient Access staff member for an on-site role. You will handle patient pre-registration, collect insurance details, and explain consent forms while delivering exceptional service.

Candidates should have 1+ years in customer service; a High School Diploma/GED is required. CRCR certification should be obtained within 6 months of hire. This role supports the facility’s patient access and billing processes.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and open to innovation, including AI, to improve processes.
• High School Diploma/GED required.

Responsibilities

• Verify patient information and collect insurance data with accuracy.
• Assist with pre-registration and demographic data gathering.
• Explain consent forms and provide patient education materials.
• Screen medical necessity using ABN software and manage POS collections.
• Operate the telephone switchboard and route calls.
• Maintain quality audits and reporting to ensure clean claim rates.

Skills

Customer service

Education

High School Diploma/GED

Job description

Ensemble Health Partners in Bangor, ME is seeking a Patient Access staff member for an on-site role. You will handle patient pre-registration, collect insurance details, and explain consent forms while delivering exceptional service.

Candidates should have 1+ years in customer service; a High School Diploma/GED is required. CRCR certification should be obtained within 6 months of hire. This role supports the facility’s patient access and billing processes.