Patient Access Specialist – Insurance Verifications & Prior Auths

AppleOne Employment Services; Orlando (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

AppleOne Employment Services in Orlando, FL seeks a detail-oriented Patient Access Specialist for a temp-to-hire role supporting patients and providers by verifying insurance, obtaining prior authorizations, and assisting access to diagnostic and specialty testing services.

The ideal candidate has healthcare admin, insurance verification, medical billing, prior authorization, or high-volume customer support experience and is eager to grow within a structured healthcare environment with training

Qualifications

• Verify insurance eligibility and benefits for patients.
• Obtain and track prior authorizations for diagnostic and specialty testing.
• Communicate with insurance companies and physician offices to resolve cases.
• Maintain accurate case documentation while managing a high volume of work.
• High school diploma or equivalent required.

Responsibilities

• Verify patient insurance eligibility, benefits, and coverage details for diagnostic and specialty testing services.
• Obtain prior authorizations through insurance company phone lines and online payer portals.
• Follow up on pending authorization cases until they are resolved accurately and efficiently.
• Communicate professionally with insurance companies, physician offices, and internal team members.
• Maintain accurate documentation in required systems while meeting productivity and quality expectations.
• Follow established procedures, payer requirements, and healthcare compliance guidelines.

Skills

Insurance verification

Prior authorization

Communication skills

Documentation

Attention to detail

High-volume environment

Education

High school diploma or equivalent

Tools

Online payer portals

Multiple computer systems

Documentation tools

Job description

AppleOne Employment Services in Orlando, FL seeks a detail-oriented Patient Access Specialist for a temp-to-hire role supporting patients and providers by verifying insurance, obtaining prior authorizations, and assisting access to diagnostic and specialty testing services.

The ideal candidate has healthcare admin, insurance verification, medical billing, prior authorization, or high-volume customer support experience and is eager to grow within a structured healthcare environment with training