On-Site Patient Access Pro: Insurance & Payments

University of Miami; Florida; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition remission

Competitive benefits

Job summary

The University of Miami is seeking a Patient Access Representative 2 (On-Site) to register patients for clinical services, verify insurance benefits, explain required documents, and collect payments.

Responsibilities include obtaining demographics, financial and clinical data for financial clearance, contacting families or physicians to complete insurance info, confirming eligibility, coordinating with scheduling, obtaining authorizations, and ensuring accurate records.

Qualifications

• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion

Responsibilities

• Obtain, confirm, and enter demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Office procedures

Data entry

Communication skills

Attention to detail

Discretion

Education

High School Diploma or equivalent

Job description

The University of Miami is seeking a Patient Access Representative 2 (On-Site) to register patients for clinical services, verify insurance benefits, explain required documents, and collect payments.

Responsibilities include obtaining demographics, financial and clinical data for financial clearance, contacting families or physicians to complete insurance info, confirming eligibility, coordinating with scheduling, obtaining authorizations, and ensuring accurate records.