Patient Access Specialist: Insurance & Billing Support

Piedmont; Monroe (GA); On-site; USD 38,000 - 60,000; Full time

Job summary

Piedmont Healthcare Corporate is seeking a patient access support professional to assist in the Patient Access Department. You will help ensure accurate account details, verify insurance coverage, and determine patient financial responsibility while guiding patients through payment options.

The role emphasizes compliance, data accuracy, and coordination with clinical and clerical teams to maintain smooth revenue cycle operations.

Qualifications

• 1 year experience in one of the following: Healthcare Revenue Cycle, clinical role, or related clerical accounting/finance/customer service.
• Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative preferred.

Responsibilities

• Provide patient-facing support for the Patient Access Department within Piedmont Healthcare.
• Ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data.
• Calculate patient financial responsibility and present payment options.

Skills

Customer service

Attention to detail

Healthcare Revenue Cycle knowledge

Education

H.S. Diploma or GED

Job description

Piedmont Healthcare Corporate is seeking a patient access support professional to assist in the Patient Access Department. You will help ensure accurate account details, verify insurance coverage, and determine patient financial responsibility while guiding patients through payment options.

The role emphasizes compliance, data accuracy, and coordination with clinical and clerical teams to maintain smooth revenue cycle operations.