Patient Support Specialist

Froedtert South, Inc.; Pleasant Prairie (WI); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical, dental and vision benefits

403(b) company match

Tuition reimbursement

Employee discount program

Competitive PTO

Job summary

Froedtert South, Inc. is seeking a Patient Support Specialist in Pleasant Prairie, Wisconsin. This entry-level position involves assisting patients with daily activities, performing patient care tasks under the direction of nurses, and providing a positive experience for both patients and staff.

The role requires current BLS and/or CPR certification, or the ability to obtain it within 90 days. Benefits include medical, dental, tuition reimbursement, and competitive PTO.

Qualifications

• No prior experience required; training will be provided.
• Current BLS and/or CPR certification required or ability to obtain within 90 days.

Responsibilities

• Assist patients with activities of daily living like feeding and ambulating.
• Respond promptly to patient call lights within the position's scope.
• Document patient care activities accurately in the medical record.
• Clean and organize patient areas to facilitate movement.

Skills

Patient care assistance

Emergency response

Documentation skills

Education

High School or Equivalent (GED)

Job description

Patient Support Specialist

Froedtert South, Inc. Pleasant Prairie, Wisconsin, United States Medical

About this position

Under the direction of the Registered Nurse (RN), the Patient Support Specialist performs tasks for patients, assists with the collection of patient data and selected procedures, and promotes comfort, safety, and a positive patient and staff experience in accordance with established standards and procedures.

Minimum Education Required

High School or Equivalent (GED) or completion of 11 of 12 years of high school education with anticipated graduation within 12 months.

Minimum Experience Required

Entry Level

Licenses / Certifications Required

Current BLS and/or CPR certification from the American Heart Association or American Red Cross or the ability to obtain certification within 90 days of hire.

Knowledge, Skills & Abilities Required

No prior experience required. Training will be provided.

Principal Accountabilities and Essential Duties

• Under the direction of the nurse, perform patient care, treatments and procedures/activities within training and competence level.
• Provide the patient with assistance for activities of daily living such as feeding, ambulating, turning, and positioning.
• Promptly and courteously respond to patient call lights and provide assistance within the scope of the position.
• Conduct patient care rounds regularly and observe patient activity, notifying the nurse immediately when a change in patient condition is identified.
• Accurately and promptly document patient care activities in the medical record.
• Recognize life‑threatening situations and emergencies and take appropriate actions in a timely manner.
• Clean, organize, and restock the department work area and patient supply locations, evaluating supplies for integrity and expiration.
• Clean patient rooms and care areas to facilitate patient movement.
• Complete all assigned education, training, and learning requirements within the scheduled time frame.

Salary Range: $15.00 to $22.00/hr (based on experience). Evening and night shift differential available.

Benefits

• Medical, dental and vision benefits available.
• 403(b) company match available.
• Tuition reimbursement.
• Employee discount program.
• Competitive PTO.