Patient Access Specialist III – Hybrid, Verifications

Tampa General Hospital; Tampa (FL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid remote work

Job summary

Tampa General Hospital is seeking a Patient Access Specialist 3 for Behavioral Health Operations (260003VS). This role verifies demographics, insurance details, authorizations, pre-certifications, and collects patient financial responsibilities to support accurate claim processing and timely reimbursement.

You will work with nurses, clinicians, and insurers to help patients obtain care while maintaining CMS, JCAHO, and HIPAA compliance in a hybrid remote setting.

Qualifications

• High School Diploma or GED required.
• Two (2) years of experience in Patient Access as a PAS 2 or equivalent with scheduling/registration and/or insurance verification in a healthcare setting.

Responsibilities

• Verify demographic, confidential clinical and financial information to support insurance verifications, notifications, authorizations, and pre-certifications for hospital services.
• Calculate, communicate and collect patient financial responsibilities prior to the date of service.
• Collaborate with nurses, medical staff, ancillary departments, insurance carriers, and external professionals to assist patients with obtaining care and financial services.
• Adhere to CMS, JCAHO, and HIPAA requirements when validating the hospital account.
• Refer Medicaid or County patients to FAS for Medicaid applications and monitor in-house accounts for issues.
• Provide clinic office visit self-pay pricing to unfunded patients.

Skills

Insurance verification

Communication

Time management

Customer service

EMR systems

Billing knowledge

HIPAA compliance

CMS regulations

Education

High School Diploma or GED

Tools

EMR platforms

Word processing

Databases

Spreadsheets

Job description

Tampa General Hospital is seeking a Patient Access Specialist 3 for Behavioral Health Operations (260003VS). This role verifies demographics, insurance details, authorizations, pre-certifications, and collects patient financial responsibilities to support accurate claim processing and timely reimbursement.

You will work with nurses, clinicians, and insurers to help patients obtain care while maintaining CMS, JCAHO, and HIPAA compliance in a hybrid remote setting.