Patient Access & Billing Specialist III

Sarasota Memorial Health Care System; Venice (FL); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Competitive benefits

Tuition reimbursement

Wellness programs

Career advancement opportunities

Employee travel and lifestyle perks

Strong, supportive team culture

Magnet-recognized nursing excellence

Job summary

Sarasota Memorial Health Care System in Florida seeks an Outpatient Service Rep III to greet patients, collect financial and insurance data, verify authorizations, and route calls. This role acts as a liaison among patients, providers, and insurers, while handling collections at registration and maintaining strict confidentiality.

The position supports scheduling, benefits verification, and obtaining necessary approvals for visits and procedures across multiple urgent care locations, with

Qualifications

• Require a minimum of two (2) year’s of experience in a customer service setting
• HS EQ: High School Diploma, GED or Certificate

Responsibilities

• Greets patients and conduct his/her daily interactions in a way which demonstrates a positive organizational attitude modeling the organization’s mission, vision, and values
• Professionally interviews patients obtaining complete and accurate financial and insurance information
• Verifies required authorizations as needed and professionally answers the telephone and routes call to the appropriate party
• Acts as a liaison between the facility, physician, insurance company and other healthcare agencies
• Handles collections of monies from patients at the time of registration
• Observes strict confidentiality in dealing with patients and patient information
• Schedules patient appointments and procedures, verifies pain management benefits, insurance coverage, and obtains authorization for all visits and/or special procedures for Sarasota Memorial Healthcare Systems
• Capable of assuming supervisory role in absence of office manager and excels in customer service

Skills

Customer service

Education

High School Diploma, GED or Certificate

Job description

Sarasota Memorial Health Care System in Florida seeks an Outpatient Service Rep III to greet patients, collect financial and insurance data, verify authorizations, and route calls. This role acts as a liaison among patients, providers, and insurers, while handling collections at registration and maintaining strict confidentiality.

The position supports scheduling, benefits verification, and obtaining necessary approvals for visits and procedures across multiple urgent care locations, with