Patient Access Specialist II - Scheduling & Insurance

Endeavor Health

Skokie (IL)

On-site

USD 28,000 - 41,000

Full time

14 days+

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Benefits offered by this job

Premium pay
Career growth
Medical benefits
Tuition reimbursement
Free parking
Wellness program
HSA options
Retirement match
PTO & holidays
Community involvement

Job summary

Endeavor Health in Skokie, IL is seeking a Patient Access Representative II to efficiently register patients, schedule appointments, and verify insurance coverage, ensuring a smooth patient experience.

The role requires 1 year of healthcare-related customer service, basic medical and insurance terminology knowledge, and offers a full-time schedule in a busy hospital setting with growth opportunities.

Qualifications

  • High school diploma or equivalent required; college degree preferred.
  • N/A certification.
  • One year of customer service experience in a healthcare or health insurance related field required.
  • Basic knowledge of medical terminology and insurance industry terminology preferred.

Responsibilities

  • Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies.
  • Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling.
  • Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations.

Skills

Medical terminology
Insurance terminology
Customer service
Healthcare experience

Education

High school diploma or equivalent
College degree preferred

Job description

Endeavor Health in Skokie, IL is seeking a Patient Access Representative II to efficiently register patients, schedule appointments, and verify insurance coverage, ensuring a smooth patient experience.

The role requires 1 year of healthcare-related customer service, basic medical and insurance terminology knowledge, and offers a full-time schedule in a busy hospital setting with growth opportunities.

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