Patient Access Specialist II - Registration, Scheduling & Billing

Tenet Healthcare; Glendale (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Tenet Health Care is seeking a Patient Access / Registration professional to greet patients, collect demographics, and complete the registration process at the point of service. You will explain consent forms, scan PHI, and assist with scheduling as needed.

The role requires educating patients on financial liabilities, ensuring compliant collection practices, and verifying insurance details while coordinating post-discharge care when appropriate.

Qualifications

• High School Diploma or GED required.
• 0–1 year in a Customer Service role.
• Some college coursework preferred.

Responsibilities

• Greet patients and register at date of service, collect demographics.
• Explain hospital forms, scan PHI, schedule procedures as needed.
• Educate patients on financial liabilities and perform cash reconciliation.
• Verify insurance, obtain authorizations, and coordinate post-discharge care.

Skills

Typing 35 wpm

Customer service

Communication skills

Fast-paced environment

Medical billing knowledge

Education

High School Diploma or GED

0–1 year Customer Service

Some college coursework

Tools

PC/CRT/printer

Scheduling system

Insurance verification system

Job description

Tenet Health Care is seeking a Patient Access / Registration professional to greet patients, collect demographics, and complete the registration process at the point of service. You will explain consent forms, scan PHI, and assist with scheduling as needed.

The role requires educating patients on financial liabilities, ensuring compliant collection practices, and verifying insurance details while coordinating post-discharge care when appropriate.