Patient Access Specialist II — Multisystem & Compliance

Baptist Health (Jacksonville); Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Baptist Health in Jacksonville Beach, FL is seeking staff for patient access. The role requires accurate patient registration, efficient use of multiple systems, and ability to work across patient access areas while upholding privacy and HIPAA standards.

You will interact with patients face-to-face and by phone, contributing to PAS goals and ensuring compliance with EMTALA, AHCA, and JCAHO regulations. This on-site position supports a faith-based, not-for-profit health system.

Qualifications

• Registers patients accurately and efficiently.
• Utilizes multiple systems and interfaces.
• Cross-trained to work in multiple patient access areas.
• Maintains service excellence for patients and visitors.
• Understands State and Federal regulations including EMTALA, AHCA, and JCAHO.

Responsibilities

• Registers patients accurately and efficiently.
• Maintains patient privacy and HIPAA compliance.
• Provides face-to-face and telephonic encounters.
• Contributes to PAS goals (e.g., collections, palm scanning).
• Maintains professional relationships with clinical and non-clinical staff.

Skills

Patient registration

HIPAA compliance

Customer service

EMTALA knowledge

AHCA knowledge

JCAHO knowledge

Cross-training

Job description

Baptist Health in Jacksonville Beach, FL is seeking staff for patient access. The role requires accurate patient registration, efficient use of multiple systems, and ability to work across patient access areas while upholding privacy and HIPAA standards.

You will interact with patients face-to-face and by phone, contributing to PAS goals and ensuring compliance with EMTALA, AHCA, and JCAHO regulations. This on-site position supports a faith-based, not-for-profit health system.