Patient Access Specialist II - Evening/Weekend Part-Time

Baptist Medical Center Jacksonville; Saint Augustine, Northern (FL, KY); Hybrid; USD 25,000 - 36,000; Part time

Job summary

Baptist Silverleaf in Jacksonville, FL is hiring a Part-Time Patient Access Representative II to join our patient access team. This role covers Saturday/Sunday 6:45 pm–7:15 am and centers on accurate patient registration, multi-system navigation, and cross-training to support multiple access areas.

You will maintain service excellence, protect patient privacy under HIPAA, and ensure proper consent forms. Required: 1–2 years of customer service; healthcare and insurance experience preferred; high

Qualifications

• 1-2 years Customer Service Experience
• 1-2 years Healthcare experience Preferred
• 1-2 years Insurance experience Preferred
• High School Diploma Required

Responsibilities

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

Skills

Customer Service

Education

High School Diploma

Job description

Baptist Silverleaf in Jacksonville, FL is hiring a Part-Time Patient Access Representative II to join our patient access team. This role covers Saturday/Sunday 6:45 pm–7:15 am and centers on accurate patient registration, multi-system navigation, and cross-training to support multiple access areas.

You will maintain service excellence, protect patient privacy under HIPAA, and ensure proper consent forms. Required: 1–2 years of customer service; healthcare and insurance experience preferred; high