Patient Access Specialist I: Registration & Billing

MedStar Health; Baltimore (MD); On-site; USD 25,000 - 45,000; Part time

Job summary

MedStar Health Harbor Hospital seeks a Per Diem Patient Access specialist to support registration, billing and insurance verification on-site. Responsibilities include greeting patients, collecting demographics, and processing registrations and payments with a focus on accuracy and courteous service.

On-site training is provided with a preceptor; mandatory Invision class occurs on Tuesdays and Wednesdays, 8:00am-4:30pm, and rotating weekends are required.

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology preferred.
• Customer service experience required and, previous healthcare experience preferred.
• Excellent verbal and written communication skills.
• Working knowledge of various computer software applications and basic computer skills preferred.
• Demonstrates dependability, critical thinking, self-management and problem-solving abilities.
• Ability to perform in a high-pressure environment and interact professionally with diverse populations.

Responsibilities

• Greet patients and visitors and provide information.
• Register outpatients and inpatients and enter billing and scheduling data.
• Obtain demographics, insurance information and authorizations as required.
• Explain financial responsibilities, collect deposits and deductibles as needed.
• Assist with bed assignments, scheduling and clerical support as required.
• Maintain confidentiality and HIPAA compliance; support quality and service initiatives.

Skills

Verbal communication

Written communication

Customer service

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

MedStar Health Harbor Hospital seeks a Per Diem Patient Access specialist to support registration, billing and insurance verification on-site. Responsibilities include greeting patients, collecting demographics, and processing registrations and payments with a focus on accuracy and courteous service.

On-site training is provided with a preceptor; mandatory Invision class occurs on Tuesdays and Wednesdays, 8:00am-4:30pm, and rotating weekends are required.