Patient Access Specialist I — Part-Time, Benefits Eligible

600 Advocate Health, Inc.; Park Ridge (IL); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Benefits eligible

Part-time schedule

Job summary

Advocate Health is seeking a Part-time Medical Records Clerk in Park Ridge, IL, working 20 hours per week with Sunday 6:30am–3:00pm and additional weekday shifts 10:30am–7:00pm. You will create and verify patient records, collect demographics and insurance information, and collect co-pays at registration.

Responsibilities include ensuring HIPAA compliance, handling inquiries, and guiding patients through insurance coverage details while collaborating with Financial Advocates.

Qualifications

• High school diploma required.
• Experience with HIPAA and patient privacy.
• Ability to work in a high-stress area with interruptions.

Responsibilities

• Create the initial electronic health record for patients.
• Prevent duplicate medical records to avoid issues.
• Register patients and collect demographics and insurance info; collect co-pays.
• Explain insurance coverage to patients and coordinate with Financial Advocates.
• Maintain HIPAA compliance and confidentiality.
• Assist patients with transportation, directions, and interpreter services.
• Handle test preparations and patient arrival instructions.
• Provide welcoming, professional customer service to patients and visitors.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Internet browser

Phone technology

Job description

Advocate Health is seeking a Part-time Medical Records Clerk in Park Ridge, IL, working 20 hours per week with Sunday 6:30am–3:00pm and additional weekday shifts 10:30am–7:00pm. You will create and verify patient records, collect demographics and insurance information, and collect co-pays at registration.

Responsibilities include ensuring HIPAA compliance, handling inquiries, and guiding patients through insurance coverage details while collaborating with Financial Advocates.