Patient Access Specialist I - Floating ER Front Desk

Dayton Children's Hospital; Dayton (OH); On-site; USD 32,000 - 40,000; Full time

Job summary

Dayton Children's Hospital - South Campus is seeking a Patient Access Representative to provide front-desk customer service, schedule appointments, verify insurance, and collect payments while ensuring excellent patient relations.

Under the supervision of the Patient Access Manager, duties include registration, data entry, PHI handling, referrals, and maintaining the hospital's financial solvency; occasional float to other locations as needed.

Qualifications

• Customer service at a front desk or patient-facing role.
• Knowledge of healthcare environment is preferred.

Responsibilities

• Schedule appointments and register patients.
• Verify insurance information and transcribe orders.
• Handle telephone coverage, data entry, and PHI filing.
• Coordinate patient referrals and assist with payment collection.
• Maintain positive patient relations and support hospital solvency.

Skills

Customer service

Education

High school diploma or GED

Job description

Dayton Children's Hospital - South Campus is seeking a Patient Access Representative to provide front-desk customer service, schedule appointments, verify insurance, and collect payments while ensuring excellent patient relations.

Under the supervision of the Patient Access Manager, duties include registration, data entry, PHI handling, referrals, and maintaining the hospital's financial solvency; occasional float to other locations as needed.