Patient Access Specialist: Seamless Scheduling & Billing

Dayton Children's; Town of Springfield (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

Dayton Children's Rehab at Springfield is hiring a Patient Access Representative to provide front-desk service, patient registration, and insurance verification at an offsite location.

You will handle appointment scheduling, data entry, PHI protection, and payment collection while maintaining patient relations and hospital solvency.

The role requires a high school diploma or GED and customer-service experience; the shift is Tuesday through Friday, 7:30 am to 6:00 pm, with full-time hours.

Qualifications

• Customer service experience at front desk or patient-facing roles.
• Ability to handle patient interactions with empathy and professionalism.
• Strong communication and data-entry accuracy are essential.

Responsibilities

• Provide customer-service coverage for patient services.
• Register patients and schedule appointments.
• Transcribe orders and verify insurance information.
• Perform data entry and protect PHI.
• Collect payments and support financial outcomes.
• Maintain patient relations and Dayton Children's solvency.

Skills

Customer service

Front desk

Patient facing

Education

High school diploma or GED

Job description

Dayton Children's Rehab at Springfield is hiring a Patient Access Representative to provide front-desk service, patient registration, and insurance verification at an offsite location.

You will handle appointment scheduling, data entry, PHI protection, and payment collection while maintaining patient relations and hospital solvency.

The role requires a high school diploma or GED and customer-service experience; the shift is Tuesday through Friday, 7:30 am to 6:00 pm, with full-time hours.