Patient Access Specialist I – Float & Front Desk

daytonchildrens; Miamisburg (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Dayton Children's is seeking a Patient Access Representative for the South Campus to support the Emergency Department schedule. The role involves front desk patient interactions, registration, and coordination of services to ensure smooth flow and positive patient relations.

Responsibilities include appointment scheduling, insurance verification, data entry, and payment collection, with occasional float to other locations.

Qualifications

• High school diploma or GED required.
• Front desk/patient-facing customer service experience preferred.
• Healthcare experience is a plus.

Responsibilities

• Schedule appointments and register patients at the front desk.
• Verify insurance and collect payments while ensuring accuracy.
• Perform data entry and document PHI securely.
• Answer phones and assist with referrals as needed.
• Transcribe orders and maintain good patient relations.

Skills

Customer service

Data entry

Insurance verification

Education

High school diploma or GED

Job description

Dayton Children's is seeking a Patient Access Representative for the South Campus to support the Emergency Department schedule. The role involves front desk patient interactions, registration, and coordination of services to ensure smooth flow and positive patient relations.

Responsibilities include appointment scheduling, insurance verification, data entry, and payment collection, with occasional float to other locations.