Access Specialist I - Float- Full Time

daytonchildrens; Miamisburg (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Dayton Children's is seeking a Patient Access Representative for the South Campus to support the Emergency Department schedule. The role involves front desk patient interactions, registration, and coordination of services to ensure smooth flow and positive patient relations.

Responsibilities include appointment scheduling, insurance verification, data entry, and payment collection, with occasional float to other locations.

Qualifications

• High school diploma or GED required.
• Front desk/patient-facing customer service experience preferred.
• Healthcare experience is a plus.

Responsibilities

• Schedule appointments and register patients at the front desk.
• Verify insurance and collect payments while ensuring accuracy.
• Perform data entry and document PHI securely.
• Answer phones and assist with referrals as needed.
• Transcribe orders and maintain good patient relations.

Skills

Customer service

Data entry

Insurance verification

Education

High school diploma or GED

Job description

Facility

Dayton Children's - South Campus Department:

Patient Access - Emergency Department Schedule

Full time Hours: 40

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency.

Department Specific Job Details

Shift: 10am-6:30pm. Every 3rd weekend. Will primarily be at South UC, but will float to other locations as needed.

Education

High school diploma or GED required

Experience

• Customer service (front desk/patient facing)
• Healthcare (preferred)