Patient Access Specialist I — Day 1 Benefits

Parrish Medical Center; Indian River City (FL); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Benefits Start on Day 1

Health, Dental and Vision Insurance

403(b) Retirement Program

Tuition Reimbursement/Educational Assi

EAP, Flex Spending, Accident, Critical

Job summary

Parrish Medical Center is seeking a Patient Access Specialist I to support scheduling and authorization tasks. You will interview patients to collect demographic, insurance, and clinical information for entry into the EMR and coordinate with providers and departments as needed.

You will ensure data accuracy, follow HIPAA/EMTALA guidelines, and provide professional customer service while meeting department targets and adhering to Parrish Healthcare’s Culture of Choice.

Qualifications

• High School Diploma or GED required.
• No experience required; 1–2 years of related experience preferred.

Responsibilities

• All interactions are conducted in a professional manner, following HEARt guidelines, to provide exemplary customer service.
• Data obtained and entered in the system is accurate and complete.
• All processes requiring verification/signatures/authorizations are completed in a timely and accurate manner; explain services policies.
• Obtain or create copies of necessary supporting documentation and ensure they are saved according to policy.
• Work with physician offices and ancillary departments, providing information or forwarding relevant documents.
• Answer incoming calls promptly and meet the department’s interaction targets.
• Make outgoing calls to schedule appointments or obtain updated information and meet targets.
• Follow standard operating policies and complete work within deadlines.
• Attend trainings and complete mandatory modules on time.
• Follow Code of Conduct and Mission and Value statements; adhere to EMTALA and HIPAA.

Skills

Patient interaction

Data entry

Verbal communication

Problem solving

Education

High School Diploma or GED

Tools

EMR systems

Job description

Parrish Medical Center is seeking a Patient Access Specialist I to support scheduling and authorization tasks. You will interview patients to collect demographic, insurance, and clinical information for entry into the EMR and coordinate with providers and departments as needed.

You will ensure data accuracy, follow HIPAA/EMTALA guidelines, and provide professional customer service while meeting department targets and adhering to Parrish Healthcare’s Culture of Choice.