Patient Access Specialist I

Conway Medical Center; Conway (SC); On-site; USD 38,000 - 56,000; Full time

Job summary

Conway Medical Center is seeking a Patient Access Specialist I to greet patients, verify demographics, and ensure accurate check-in processes. The role emphasizes strong customer service and precise data entry in hospital systems.

Ideal candidates have a high school diploma with 2 years of customer service/clerical experience and 1 year of patient registration in a medical setting preferred. This is a full-time, day-shift position.

Qualifications

• High School Diploma required.
• Two (2) years previous customer service/administrative clerical experience required.
• One (1) year experience in patient registration in a medical environment preferred.

Responsibilities

• Greet all patients and their accompanying family members when applicable and provide exemplary customer service.
• Accurately identify the appropriate account for patient visit and educate patients on required forms and obtain signatures as required by policy and procedure.
• Complete all check-in files and manage all appropriate processes specific to the patient and their visit.
• Collect and post co-payments and balances on accounts due.
• Demonstrate strong organizational skills.
• Display effective verbal and written communication skills.
• Proficient use of technology/PC skills required.
• Complete other duties as assigned by department leadership.

Skills

Customer service

Administrative clerical

Patient registration

Education

High School Diploma

Job description

Full Time , Primarily 1st Shift- Days , 80

Posted 10/13/2026

Position Summary:

The Patient Access Specialist I (PAS I) will check-in patients upon arrival, identify correct patient information in Hospital Systems, verify patient demographic data, and edit as needed.

Education:

• High School Diploma required.

Two (2) years previous customer service/administrative clerical experience required.

One (1) year experience in patient registration in a medical environment preferred.

Licensure/Certification/Registration

• Medical Terminology certification or equivalent preferred.

Duties & Responsibilities:

• Greet all patients and their accompanying family members when applicable and provide exemplary customer service.
• Accurately identify the appropriate account for patient visit and will present and educate patients on required forms and obtain signature as required by policy and procedure.
• Complete all check-in files and manage all appropriate processes specific to the patient and their visit.
• Collect and post co-payments and balances on accounts due.
• Effectively utilize strong organizational skills.
• Consistently display effective verbal and written communication skills.
• Proficient understanding and use of technology/PC skills required.
• Display exemplary core customer service skills.
• Complete other duties as assigned by department leadership.