Patient Access Specialist I

Hugh Chatham Health, Inc.; Rome (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Job summary

Hugh Chatham Health, Inc. in Georgia is seeking a Patient Access & Care Team member to link patient experiences between PACT and practice sites, handle inbound and outbound calls, and assist with scheduling and demographic verification.

The role requires strong customer service, basic computer skills, and the ability to work in a fast-paced environment with multiple systems. 40-hour weeks, with standard business hours.

Qualifications

• Knowledge of customer service and ability to work with a variety of patients and patient situations.
• Basic understanding of computers and desktop software.
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.

Responsibilities

• Link the patient experience between PACT and the practice site using established policies.
• Assist inbound callers and perform outbound follow-ups as needed.
• Perform basic technical troubleshooting for online applications and access issues.

Skills

Customer service

Communication skills

Multitasking

Problem solving

Telephone system handling

Education

High School Diploma

Job description

Hugh Chatham Health, Inc. in Georgia is seeking a Patient Access & Care Team member to link patient experiences between PACT and practice sites, handle inbound and outbound calls, and assist with scheduling and demographic verification.

The role requires strong customer service, basic computer skills, and the ability to work in a fast-paced environment with multiple systems. 40-hour weeks, with standard business hours.