Patient Access Specialist I

Atrium Health Navicent; Macon (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Educational assistance

Job summary

Atrium Health Navicent in Macon, GA is hiring for a full-time Patient Access & Care Team role. The position involves linking patient experiences between PACT and practice sites, assisting callers, and scheduling appointments with attention to insurance verification and demographic accuracy. Typical hours are Monday–Friday, 8:00 a.m.

to 5:00 p.m. EST, with a pay range of $21.85–$32.80 per hour. This role requires basic computer skills and strong customer service abilities in a fast-paced

Qualifications

• Knowledge of customer service and ability to work with a variety of patients and patient situations.
• Basic understanding of computers and desktop software packages.
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.

Responsibilities

• Link the patient experience between PACT and the practice site.
• Assist inbound callers and make outbound calls when required.
• Schedule patient appointments and coordinate cancellations, reschedules, and additions to schedules.

Skills

Customer service

Multitasking

Phone system

Verbal communication

Education

High School Graduate

Job description

Atrium Health Navicent in Macon, GA is hiring for a full-time Patient Access & Care Team role. The position involves linking patient experiences between PACT and practice sites, assisting callers, and scheduling appointments with attention to insurance verification and demographic accuracy. Typical hours are Monday–Friday, 8:00 a.m.

to 5:00 p.m. EST, with a pay range of $21.85–$32.80 per hour. This role requires basic computer skills and strong customer service abilities in a fast-paced