Patient Access Specialist I

Oklahoma Heart Hospital, L.L.C.; Oklahoma City (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a compassionate and dedicated team at a leading heart care facility where patient care is at the forefront of our mission. As a Patient Access Specialist I, you'll play a vital role in ensuring smooth communication and patient registration processes. This position involves handling calls, monitoring security systems, and training new personnel while adhering to our values of hope and healing. With a focus on professional growth and a supportive environment, this is an exciting opportunity to contribute to the future of cardiac care in Oklahoma. Embrace a career where your efforts truly make a difference in patients' lives.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan with Employer Match

Paid Time Off (PTO)

Employee Assistance Programs (EAP)

Opportunities for Continuing Education

Qualifications

• High school diploma required with 1-3 years of clerical experience, preferably in a medical setting.
• Knowledge of medical terminology and insurance preferred.

Responsibilities

• Answer and process telephone calls, monitor alarms, and execute emergency protocols.
• Complete patient registrations and handle confidential patient information.

Skills

Verbal Communication Skills

Written Communication Skills

Medical Terminology Knowledge

Clerical Skills

Education

High School Graduate or Equivalent

Tools

Windows Operating Systems

Job description

Overview

Join Our Team at Oklahoma Heart Hospital (OHH)

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here:

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can’t wait for you to join our heart-centered team!

Responsibilities

The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital.

Qualifications

Education: High school graduate or equivalent required.

Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred.

Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred.

Every team member at OHH plays an integral role in our patients’ experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Learn more about diversity at Oklahoma Heart Hospital.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care.