Patient Access Specialist I - PRN All shifts

Oklahoma Heart Hospital; Oklahoma City (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team at a leading heart hospital, where patient care is at the forefront of our mission. As a Patient Access Specialist, you will play a vital role in ensuring smooth communication and registration processes, providing compassionate support to patients and their families. With a focus on professional growth, we offer comprehensive benefits from day one, including medical, dental, and vision coverage, along with opportunities for continuing education. Be a part of shaping the future of heart care in Oklahoma and make a difference in patients' lives.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan with Employer Match

Paid Time Off (PTO)

Employee Assistance Programs (EAP)

Opportunities for Continuing Education

Qualifications

• High school graduate or equivalent required.
• 1-3 years of clerical experience, preferably in a medical setting.

Responsibilities

• Answer and process all telephone calls at the console.
• Complete patient registration at bedside and/or registration areas.
• Interact with patients, families, and staff while handling confidential information.

Skills

Verbal Communication

Written Communication

Medical Terminology

Insurance Knowledge

Education

High School Diploma or Equivalent

Tools

Windows-based Operating Systems

Job description

Overview

Join Our Team at Oklahoma Heart Hospital (OHH) - ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here:

• Comprehensive Benefits: Medical, Dental, and Vision coverage
• 401(k) plan with employer match
• Long-term and short-term disability
• Employee Assistance Programs (EAP)
• Paid Time Off (PTO)
• Extended Medical Benefits (EMB)
• Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

Responsibilities

• The Patient Access Specialist I will answer and process all telephone calls at the console; monitor alarms, security systems, and execute disaster and emergency protocols; update manuals, call lists, and directories; and train new personnel.
• Make decisions concerning notification of administrative personnel, staff, and employees in response to situations related to health, safety, and business interests of the hospital.
• Complete patient registration at bedside and/or registration areas, ensuring departmental policies and procedures are followed.
• Interact with patients, families, physicians, nurses, managers, and staff; handle confidential patient information.
• Perform all work aligned with the mission, vision, and values of Oklahoma Heart Hospital.

Qualifications

• Education: High school graduate or equivalent required.
• Experience: 1-3 years of clerical experience, preferably in a medical setting. PBX experience is preferred.
• Working Knowledge: Windows-based operating systems preferred. Excellent verbal and written communication skills. Medical terminology and insurance knowledge are a plus.

Every team member at OHH plays an integral role in our patients' experience. Join us and be part of the future of cardiac care!