Patient Access Specialist I/ PRN/ North Campus

Oklahoma Heart Hospital; Oklahoma City (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider is looking for a dedicated Patient Access Specialist to join their compassionate team. In this role, you'll be the first point of contact for patients, ensuring a smooth registration process while providing essential support to medical staff. Your contributions will directly impact patient care, as you handle calls, monitor alarms, and maintain vital communication within the hospital. With a focus on professional growth and a heart-centered mission, this position offers a chance to make a difference in the lives of patients and their families. Join a team that values hope, compassion, and healing.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Paid Time Off

Employee Assistance Programs

Continuing Education Opportunities

Qualifications

• 1-3 years clerical experience in a medical setting preferred.
• Knowledge of medical terminology and insurance is a plus.

Responsibilities

• Answer and process telephone calls and monitor alarms.
• Complete patient registrations and interact with staff and patients.
• Train new personnel and handle confidential information.

Skills

Verbal Communication

Written Communication

Medical Terminology

Clerical Skills

Education

High School Diploma or Equivalent

Tools

Windows Operating Systems

Job description

Overview

Join Our Team at Oklahoma Heart Hospital (OHH) - ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here

• Comprehensive Benefits: Medical, Dental, and Vision coverage
• 401(k) plan with employer match
• Long-term and short-term disability
• Employee Assistance Programs (EAP)
• Paid Time Off (PTO)
• Extended Medical Benefits (EMB)
• Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team!

Location & Shift

North Campus - 4050 W. Memorial Road, OKC OK 73120

Shift: PRN, All Shifts, with a priority on nights 7pm-7am.

Responsibilities

• The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel.
• Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital.
• Completes the registration of patients at bedside and/or at the registration areas, assuring appropriate departmental policies and procedures are followed.
• Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information.
• Performs all work in accordance with the mission, vision, and values of Oklahoma Heart Hospital.

Qualifications

• Education: High school graduate or equivalent required.
• Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred.
• Working Knowledge: Windows-based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred.

Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.