PATIENT ACCESS SPECIALIST- HIGH SCHOOL

Premier Health; MIDDLETOWN (OH); On-site; USD 19,000 - 25,000; Part time

Job summary

Premier Health's Atrium Medical Center seeks a Patient Access Specialist- High School Student to support registration, financial screening, and scheduling. The role emphasizes patient-focused service, accuracy in data entry, and compliance with hospital policies.

Training will cover insurance verification, co-pay collection, and family education on financial options. The position is PRN with flexible hours, designed for high school students and those seeking part-time work, with responsibilities

Qualifications

• No prior job-related work experience required
• Preferred: customer service, hospital/medical office, or insurance company
• Proficient with multiple software/hardware used in daily tasks
• Medical Terminology certification preferred
• Able to learn and adapt in a fast-paced hospital environment

Responsibilities

• Assist with patient registration, collect and verify demographic and financial information
• Provide financial counseling, collect co-pays and deductibles, and explain financial assistance when needed
• Enter data into the ADT system and obtain required authorizations and pre-certifications when applicable
• Maintain patient confidentiality and comply with privacy regulations
• Communicate effectively with physicians, offices, patients, and staff in a courteous manner

Skills

Customer focus

Patience

Composure

Compassion

Time management

Interpersonal savvy

Peer relationships

Adaptability / ambiguity handling

Functional/technical skills

Education

8th grade or higher

High School attendance

Age > 16

Tools

Windows-based computer tech

Typing 25 wpm

Job description

## PATIENT ACCESS SPECIALIST- HIGH SCHOOLMIDDLETOWN, OHIO, UNITED STATESApply NowFind out how well you match with this jobJob ID: 108589Facility: Atrium Medical CenterCategory: Administrative/Clerical**Position: Patient Access Specialist- High School Student****Department: Patient Access Services****Shift: Varies/ Flex Float/ Weekends & Holidays****Status: PRN/ 8 hours per pay period****Facility: Atrium Medical Center**The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.The Patient Access Specialist must demonstrate *Customer Focus* with *Patience*, *Composure*, and *Compassion*. Must be able to Deal with *Ambiguity* by effectively coping with change; possess strong *Time Management skills*, *Interpersonal Savvy,* while supporting *Peer Relationships*. Demonstrates expert *Functional/Technical skills* while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers. Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.### **Education**### **Minimum Level of Education Required:** No requirement* ### At least 8th grade* ### Attendance in Vocational or High School* ### Age > 16### **Additional requirements:*** ### **Position specific testing requiremen**t: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.* ### Required to work within the scope of State and Federal minor labor and wage and hour limitations.### **Licensure/Certification/Registration*** ### Medical Terminology certification preferred.###### **Experience**### **Minimum Level of Experience Required:** No prior job-related work experience### **Preferred** **experience:** Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.###### **Knowledge/Skills**###1. ### Ability to perform a variety of tasks, often changing assignments on short notice.2. ### Must be adept at multi-tasking.3. ### Will be required to learn and work with multiple software/hardware products to be used during the course of an average work day.4. ### Must possess excellent verbal and listening communication skills.5. ### Must be able to maintain a professional demeanor in stressful situations.6. ### Must be adept with machinery typically found in a business office environment.7. ### Possesses mathematical aptitude to make contractual calculations and estimate patient financial obligations to achieve financial clearance.8. ### Able to build productive relationships with all contacts.9. ### Must be able to complete Medicare Compliance training within 90 days of hire.10. ### Prefer minimally one-year experience in a hospital, medical office/clinic, or insurance company.11. ### Overall knowledge of third party collections, registration, billing and contracts is preferred.