Patient Access Specialist - Growth & Benefits Focus

Universal Hospital Services Inc.; Richmond (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Excellent medical, dental, vision

401(k) with company match

SoFi student loan refinancing

Career development opportunities

Pet Insurance

Job summary

Universal Health Services, Inc. is seeking a Patient Access Specialist for the Atlantic Region Central Billing Office. The role involves scheduling and pre-registering patients in SMS and Cerner systems, and collecting patient co-pays at the time of pre-registration.

You will interpret managed care contracts and Medicare regulations to apply knowledge to scheduling and registration. Prior authorizations and referrals may require collaboration with physicians.

Qualifications

• High school diploma or equivalent is required or preferred.
• 1–3 years healthcare experience preferred.
• Strong Microsoft Office skills (Excel, Word, Outlook).

Responsibilities

• Perform scheduling, pre-registration and, if needed, insurance verification within 24 hours of receipt for inpatient and outpatient services.
• Contact physician to resolve issues regarding prior authorization or referral forms.
• Research patient visit history to ensure compliance with Medicare 72-hour rule and complete the Medicare Secondary payer questionnaire and ABN as applicable.
• Contact patient to confirm or obtain missing demographic information, quote/collect patient payment and instruct where to present at appointment.
• Perform electronic eligibility confirmation utilizing HDX and calling insurances when necessary.
• Work with facility and CBO to resolve issues related to patient or insurance inquiries.

Skills

Customer service

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Universal Health Services, Inc. is seeking a Patient Access Specialist for the Atlantic Region Central Billing Office. The role involves scheduling and pre-registering patients in SMS and Cerner systems, and collecting patient co-pays at the time of pre-registration.

You will interpret managed care contracts and Medicare regulations to apply knowledge to scheduling and registration. Prior authorizations and referrals may require collaboration with physicians.