Patient Access Specialist — Frontline Revenue Cycle Impact

ensemblehp; Richmond (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Professional development

Recognition programs

Job summary

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, hospitals, and affiliated physician groups. The Patient Access Associate Specialist ensures a seamless patient experience by accurately handling registration, data entry, and insurance information at the point of service.

You will verify demographics, explain consent forms, collect signatures, and support clinical and financial operations while upholding HIPAA and confidentiality.

Qualifications

• Attention to detail and accuracy in data entry and record-keeping.
• Strong communication and empathy when interacting with patients and families.
• Ability to adhere to HIPAA and confidentiality policies.
• Comfort handling insurance information and patient demographics.

Responsibilities

• Manage patient registration and access at point of service.
• Ensure data integrity and regulatory compliance through audits.
• Explain consent forms and obtain required signatures.
• Collect and verify patient demographics and insurance information.
• Process physician orders and support patient education documents.
• Provide on-site assistance and professional service to patients and staff.

Skills

Data entry

Auditing

Customer service

HIPAA compliance

Tools

Auditing systems

Job description

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, hospitals, and affiliated physician groups. The Patient Access Associate Specialist ensures a seamless patient experience by accurately handling registration, data entry, and insurance information at the point of service.

You will verify demographics, explain consent forms, collect signatures, and support clinical and financial operations while upholding HIPAA and confidentiality.