Patient Access Specialist — Front Desk & Scheduling Pro

Montgomery County Memorial Hospital + Clinics; Red Oak (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Time Off

Life Insurance

Short Term Disability

FSA

457 Deferred Savings Plan

Tuition Assistance

Wellness Program

On-Site Gym access

Job summary

Montgomery County Memorial Hospital + Clinics in Red Oak, IA is seeking a full-time Patient Access Representative for the Downtown Care clinic. The role is 36 hours per week with three 12-hour shifts from 8am-8pm and rotating Saturday mornings.

You will greet patients, register and check in, verify insurance, schedule appointments, and help with front-office needs. The ideal candidate has a positive attitude, solid organizational skills, and a courteous, patient-focused approach in a busy

Qualifications

• Experience in patient access or a medical office is preferred but not required.
• Strong customer service and organization skills.
• Detail-oriented with ability to stay focused in a busy clinic.

Responsibilities

• Answering telephone calls
• Scheduling appointments
• Patient registration and check-in
• Verifying insurance coverage
• Maintaining accurate patient information
• Assisting patients with front office needs

Skills

Customer service

Phone etiquette

Scheduling

Organizational skills

Attention to detail

Education

General computer knowledge

Tools

EHR systems

Office software

Job description

Montgomery County Memorial Hospital + Clinics in Red Oak, IA is seeking a full-time Patient Access Representative for the Downtown Care clinic. The role is 36 hours per week with three 12-hour shifts from 8am-8pm and rotating Saturday mornings.

You will greet patients, register and check in, verify insurance, schedule appointments, and help with front-office needs. The ideal candidate has a positive attitude, solid organizational skills, and a courteous, patient-focused approach in a busy